Dr. Sharlene Anna Natassia Jack Ozairs is a Dynamic Emergency Physician with 14 years of dedicated practice in diverse emergency settings. Proficient in life support techniques, my passion for teaching and sharing expertise with fellow medical professionals is unwavering. Throughout my journey, I've cultivated a special interest in diving and hyperbaric medicine to ensure safety in challenging environments. I have also completed my master’s degree in healthcare and medical law to uphold standards of excellence and compliance in patient care, further enriching my commitment to the field. Skilled in fostering trust and collaboration, I thrive in leadership roles, eager to contribute to a forward-thinking hospital environment. Excellent in all basic medical skills, trained in emergency medical procedures. Certified in Advanced Cardiac Life Support (ACLS), Trauma Life Support Malaysia (TLSM), Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation. Basic Life Support Instructor 2024 (AHA) Advanced Cardiac Life Support 2024 (AHA) Trainer for Trauma Life Support Malaysia 2024 (TLSM) Certified in Pediatrics Emergency Medicine (PEMS). Certified in Aquatic Life Support (AQLS). Certified in Winfocus Basic Echocardiography and Critical Care Ultrasound. Certified in Master of Laws in Healthcare and Medical Law under Taylor’s University. Certification of Completion in Clinical Attachment Training in Emergency Trauma Care at the Trauma Services of Emergency Department Hospital Sungai Buloh 2024. Certified in Emergency Neurology Life Support (ENLS), Philippines 2019. Extensive experience in disaster and emergency preparedness management, having completed various relevant courses from 2012 to 2024. Holds special training in Regional Anesthesia, further contributing to a comprehensive skill set in critical care. Certification of Completion in Introduction to Diving and Hyperbaric Chamber Course in 2024 (Healing Chambers of Asia). Silent Mentor Workshop – Advanced Emergency & Trauma Procedural Skills Cadaveric Workshop 2024. Led the transformation initiative at the Emergency Department of Hospital Ampang in response to JKNS's designation of Ampang Hospital as a Full Covid-19 Hospital on June 23, 2021. Directed a team in executing comprehensive clinical and infrastructural adjustments, ensuring seamless operations during the transition phase. Directed the Marketing and Awareness Team in spearheading efforts to procure abundant medical equipment and essential resources crucial for combating the Covid-19 pandemic. Led the implementation project for Trauma Team Activation at Ampang Hospital, resulting in a successful proposal during the MDAC Meeting. Overcame a decade of previous unsuccessful attempts through resilience and effective leadership, ensuring the culmination of this critical initiative. Developed the Ampang Hospital Trauma Team Activation Protocol, showcasing adept leadership in guiding multidisciplinary teams. Demonstrated success in ensuring seamless and coordinated trauma patient care through meticulous protocol implementation. Spearheaded the establishment of the Regional Anaesthesia team at the Emergency Department of Hospital Ampang, fostering collaboration with Regionalists in the Anaesthesia Department to facilitate effective training and implementation strategies. Led coordination efforts as the key liaison officer for the second Emergency Regional Anesthesia (EMRAS) course in October 2023, fostering collaboration between hospitals and the Holiday Inn Express Hotel in Kuala Lumpur. Successfully facilitated effective collaboration between the Anesthesia Department and Emergency Department at Ampang Hospital, alongside the Emergency Department of Hospital Kuala Lumpur for the Second Emergency Regional Anesthesia (EMRAS) course in October 2023. Chaired the Emergency Department Complaint Committee, overseeing meticulous investigations and interviews conducted in accordance with Root Cause Analysis (RCA) methodology. Provided medicolegal insights to ensure comprehensive resolution of complaints. Head of the Emergency Department Infection Control Committee, led the initiatives to ensure adherence to infection control protocols and procedures, safeguarding the well-being of patients and staff. Head of the quality improvement activities in the Emergency Department of Hospital Ampang, oversaw initiatives aimed at enhancing the efficiency and effectiveness of emergency department operations. Actively engage in medical education by mentoring residents, medical students, house officers, medical officers, and nursing staff in the field of emergency medicine to contribute to their growth and knowledge.